We specialize in helping people, whether you're facing a medical issue while traveling or experiencing a major medical emergency. This page is designed to provide you with the essential links phone numbers to obtain the assistance you need.

 

Emergency Assistance Numbers For calls within the United States, Canada, Puerto Rico, and the U. Virgin Islands, dial toll-free: 1-877-823-1911

 

For calls outside the United States, dial collect: 1-646-518-9092 

 

Our Global Assistance is just a phone call away. Our multilingual team is ready to assist you with medical, legal, or travel-related issues.

 

 Learn more about How We Can Help

 

With offices across five continents and a global network of 400,000 medical providers, our medical assistance services include:

 

• Medical triage and referrals to local providers

• Ongoing medical monitoring

• Payment 

• Emergency medical transportation

 

We also handle various travel-related emergencies as:

 

• Missed connections

• Lost or stolen travel documents

• trip information

• Lost baggage 

• Prescription replacements

• Emergency cash

 

Our customer service team is here to help with membership and policy, changes, claims, or any questions you may have. Additionally, we offer a comprehensive VIP  concierge